Scott
4 years ago
My family and I do a lot of traveling around the world. Your Egypt Tours is legitimately one of the best , if not THE BEST tour company we have ever worked with. For those seeking a quick opinion, go with Your Egypt Tours, you will not regret it. If you are looking for more details, read on.
My wife, her parents and I decided to go on a family trip to Egypt, along with our 2 kids, ages 2 and 4. After researching different tour companies in Egypt and after reading dozens of reviews, we decided to contact Your Egypt Tours.
We received a quick response from Mona who sent us multiple itinerary options at different price points. She was always patient, courteous and prompt in her responses. After dozens of emails between my wife and Mona, we came up with a final itinerary, customized to our family's needs and preferences. We paid a deposit via a secured link.
Although our itinerary was finalized, my wife continued researching Egypt and reading about what the country had to offer. Every time she came across something interesting or had questions, she contacted Mona. Mona responded to our questions, put us in touch with travel specialists, adjusted the itineraries and coordinated all the changes that needed to be made. My wife felt comfortable and at ease all along this tedious process.
When preparing for our trip, I had to apply for a VISA to Egypt ahead of time ( My wife and kids hold American passports, but I don't). Things got a bit complicated because I applied way too late. I started stressing about the whole thing and decided to inform Your Egypt Tours. Not only did they help, they went above and beyond to help me with the process. Their intervention was critical.
Once we got to Egypt, we were received by Mohamed, the airport representative/coordinator. He helped us get through immigration, deal with our luggage and expedite the process. He was friendly, genuine and extremely helpful. We were off to a fantastic start. Once out of the airport we were met by Ahmed the trip coordinator. He gave us a quick overview of what to come, what to expect and what to do/avoid. He then dropped us off at our hotel ( The Kempinski).
The next day, we were met by Mamdouh, the senior Egyptologist, along with our driver, Mamdouh (yes, same name). We spent the next 3 days together, touring Cairo and Alexandria. We had a planned itinerary with the flexibility to make changes when we needed. Mamdouh was knowledgeable, courteous and professional. The driver was amazing and drove us safely in the crazy Cairo traffic. We enjoyed their company very much.
We were met again by Ahmed who drove us to the airport for our Aswan flight. Mohamed was waiting for us at the airport and like the first time, made the process seamless.Once in Aswan, we were met by a company representative who took us to our hotel. The next day, we were met by Ashraf (Ash), the second tour guide who would spend the following 3/4 days on the cruise with us. Ashraf was professional, knowledgeable, hardworking and very friendly. We loved our cruise experience and our experience in Aswan and Luxor. Our second driver, Salah, was fantastic as well.
Our return flight was rescheduled by the airline. Your Egypt Tours rebooked our hotel, rearranged our transfer and took care of every little detail.
We had a chance to meet the owner, Mr. Adil, who was generous, down to earth, welcoming and kind which explains why the other members of this company were so wonderful.
Throughout this trip, we did not have to think about anything, despite the fact that our trip involved an incredible amount of logistics.
We couldn't have been happier with our experience in Egypt. The country has so much to offer and the trip wouldn't have been the same if it weren't for the incredible work done by Your Egypt Tours. We highly recommend them to anyone looking to book a trip to that wonderful country.
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