Changes made by YET: While YET will endeavor to operate all Products as advertised, reasonable changes in the itinerary of any Product may be made where deemed necessary or advisable for operational reasons by YET, in its sole discretion. If YET makes a Material Change (defined as a change affecting at least one in three full tour days of the itinerary, or which materially affects the character of the Product in its entirety) to any Product, YET will inform the Client(s) booked on such Product of any Material Change as soon as reasonably possible, provided that there is sufficient time before departure to properly notify all affected Clients. If a Material Change is made more than 14 days before departure, the affected Client may elect to:
a) accept the Material Change and proceed with the amended Cruise Product;
b) book another Product of equivalent or greater value, if available (Client shall be responsible for paying any difference in price between the amended Product and the Product booked in its place);
c) book another Product of a lower value, if available, with a refund payable to the Client for the difference in price; or
d) cancel and receive a full refund of all monies paid in respect of the land-only portion of the applicable Product (and for clarity, this shall not extend to additional Products booked by the same Client which are not subject to any Material Change).
The affected Client must notify YET of their decision in writing or via their travel agent within 7 days of receiving the notification of alteration, or they shall have been deemed to accept the Material Change and deemed to have agreed to the amended Product itinerary.
If any Material Change arises from reasons of Force Majeure, as hereinafter defined, the Client shall be entitled to recover only the costs of the Product recoverable by YET.
Once a Product tour has departed, changes to such Product’s itinerary may be necessary or advisable as a result of unforeseen circumstances or other reasons related to effective Product operation, health, safety, Client enjoyment, or Client comfort. YET will make suitable alternative arrangements, at no extra cost to the Client, for the continuation of the Product tour and will, where appropriate, compensate the Client for the difference between the services to be supplied under the contract and those supplied. If YET is unable to make arrangements as described above for reasons other than the refusal of the Client to accept such arrangements, YET will, where appropriate, provide the Client with equivalent transport back to the Client’s place of departure or to another place to which the Client and YET have mutually agreed. Any such changes are at the discretion of the YET Tour Leader and any indirect costs incurred as a result will be the responsibility of the Client. The Client acknowledges that they must have reasonable financial resources to cover incidental expenses on every Product on which they travel, whether or not they arise from a change in the itinerary or from the travel itself, and that YET shall not be liable for any Client’s failure to prepare adequately for their travel and unforeseen circumstances which may arise during such travel.
YET will not be liable for any indirect and or consequential losses associated with any changes to a Product’s itinerary.
Changes made by the Client: The client may contact YET directly by telephone, or their booking agent, to correct any errors in the Client’s personal information recorded on their booking. The client is responsible for ensuring that information provided to YET in making their booking is accurate, up-to-date, and correct. A transfer from one Product tour to another may only be made 2 days or more before departure of the applicable Product, (and more than 7 days before departure for Tour Packages) and such transfer must be approved by YET. If such a request is accepted by YET, YET reserves the right to charge up to the deposit amount of the first booked tour. Any request to transfer received less than 1 day, (3 days for Tour Packages) before departure will not be accepted. In this case, the Client must cancel the Product booking by the cancellation terms herein and create a new booking for any other Products. The Client may only transfer a booking to a departure date in the same calendar year and may not transfer a booking to future calendar years. Any changes to the traveling Client’s name on any Product booking are subject to YET’s approval and applicable Administrative Fees may apply, which will be payable by the Client.
Where the Client is prevented through reasons completed beyond such Client’s control from proceeding with a Product tour as booked the Client may, if possible, transfer his/her Product booking to a person who satisfies all the conditions applicable to the Product tour, provided that the Client gives notice to YET of Client’s intention to transfer no less than 7 days before the date when departure is due to take place. Where such a transfer is made, the transferring Client and the transferee Client shall be jointly and severally liable to YET for payment of the price of the Product (or, if part of the price has been paid, for payment of the balance) and for any additional costs arising from such transfer.
Other Changes: Any changes to a file will depend on availability and will be on a request basis and subject to YET’s approval. Any extra costs incurred for making the change will be charged to the Client along with an Administrative Fee. No changes are permitted to any booking within 10 days of departure of the first Product to depart under the applicable booking.